Privacy Policy

1. Introduction

Carbon Real Estate Investments, LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you submit inquiries about leases, maintenance issues, or other services. This information may include your name, email address, phone number, and other relevant details.

3. Use of Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Communicate with you about your account, including sending SMS notifications.
• Improve our website and services based on your feedback.

4. SMS Communications

We may use your mobile phone number to send you SMS messages about your inquiry, lease, maintenance requests, account, or other services. If you give separate consent, we may also send you promotional messages. In compliance with A2P 10DLC regulations:

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
• Message frequency varies depending on your interaction with our services.
• Message and data rates may apply according to your mobile service plan.
• You may choose to opt in to receive SMS messages when you submit an inquiry on our website forms or sign a lease with us. Consent to receive text messages is not a condition of renting a home or buying any goods or services. Links to our Privacy Policy, Terms of Service, and SMS Terms are provided at the time of opt-in.
• Reply STOP to any message to opt out, or reply HELP for help. Full details are in our SMS Terms at www.carbonresidential.com/sms-terms.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except as necessary to provide our services or comply with legal obligations. This exception does not apply to mobile opt-in data or SMS consent, which we never share with third parties.

7. Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at:

Mailing Address: 382 NE 191st St PMB 23501, Miami, FL 33179-3899

Phone number: (305) 614-8499

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of the Services after the posting of any changes constitutes your acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Mailing Address: 382 NE 191st St PMB 23501, Miami, FL 33179-3899

Phone number: (305) 614-8499